Monograph online payments

Promotion Disclosure

From now through July 15, 2022 (the “Promotion Term”) we are offering users the opportunity to use our online payment services [link to standalone policies] with no processing or administrative fees on up to 20 transactions during the Promotion Term.

  • This promotion is subject to the terms and conditions available below.
  • Transactions are eligible only during the Promotion Term and may not carry over. You may not exchange this promotion for any cash value or credits. Credit card purchases are not eligible for this promotion.

Monograph Online Payments.

Customer payments made through the Monograph Services may be subject to certain processing or convenience fees as set forth below.

Credit Card:

3% of total transaction

ACH Payment:

1% of total transaction, but no more than $15/payment

Direct Debit:

1% of total transaction, but no more than $15/payment

Foreign (non-US) Currency:

1% of total transaction

Customers must provide their applicable payment information and agree to the charges for the Service. Monograph may charge a small amount (between $0.01 - $0.20) and require customers to confirm the amount deposited in order to ensure accuracy of payment details. Monograph saves payment information on a secure server or with its third-party payment application, in accordance with our Privacy Policy. Any deletion requests should be directed to Monograph in accordance with our Privacy Policy.

Payments made via the ACH payment feature or the Direct Debit payment feature of the Services will be transferred to one of several accounts held by Monograph until the transfer has been cleared by the Federal Reserve and specific bank. Once the transfer has been cleared, Monograph will initiate the transfer in the amount of the total payment, plus any processing or convenience fees payable to Monograph.

Chargebacks, Disputed Fees, Failed Transaction.

Failed transaction fees will be levied in the following amounts.

Dispute or Chargeback:

 $15

ACH Failure/Non-Sufficient Fund:

$4/failed transaction

If a payment is rejected for any reason, Monograph will notify you of the rejection and the applicable failed transaction fees within one (1) business day of receiving notice of the rejected payment. You are responsible for requiring the customer to initiate a new transaction and paying the failed transaction fee. If you or the customer do not pay the failed transaction fee via within sixty (60) days of the notification of such failed transaction fee, you hereby authorize Monograph to charge your credit card on file for the amount of the failed transaction fee.

Both you and your customer agree to ensure that all bank account, ACH information, and credit card information up-to-date and accurate.

You may cancel a payment feature at any time by contacting support@monograph.com, as long as a current transaction is not in process. If a current transaction is in process, such transaction will be finalized before Monograph disables this feature of the Services.


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